Right of Withdrawal

This page applies to customers located in the European Union (EU). If you are based in the United Kingdom, please refer to our Refunds & Returns policy for your cancellation rights.

In accordance with EU Directive 2023/2673, you have the right to withdraw from an order within 14 days of receiving your products, without giving any reason.

To exercise this right, please complete the form below. You will automatically receive a confirmation by email once your request has been submitted.

What you'll need:

  • Your order number (found in your order confirmation email)
  • The email address used when placing the order

Withdrawal form

Your details

Please enter your email and order number. The merchant uses this data for manual matching.

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